Macys Price Adjustment and Price Match Policy Process and Exceptions Explained in Detail

In this article, we will talk about Macy’s Price Match guidelines. We have researched in-depth about the pieces of information you need to know for your next purchase. Questions like Does it offers Price Match? Does it provide a price adjustment option? Due date of returning products? How you can claim a refund? For all the other related queries go through the article, it will clarify your doubts. Moreover, it will help you to get the best price for your next purchase.

Does Macy’s Price Match?

The term price matching means requesting a store to lower their price in case the same product is available for less price than their competitors. And to answer your question, No. Unfortunately, it does not price match with any of the identical products offered by its competitors. As of 2021, they do not have a Macy’s price match policy listed on their official website. You can check on their official website to know whether they have updated their policies or not.

Macy's Price Match
Price Adjustment Period10 days [14 days for Iphones and 30 days for other Apple devices]
Match Local Competitor’s In-store PriceYes
Match Local Competitor’s Online PriceNo
Contact Number1-800-622-9233

Official Website LinkMacys
Where can I do a Price Match?In-store and Online

Does Macy’s Price Adjustment?

The term “Price Adjustment” refers to the process where you received a refund/difference amount of a product, whose price is dropped after buying. The answer to your question is ‘Yes” it does provide a price adjustment option to their customers. It gives 10 days from purchase day to opt for this option. So, scroll down to know more about its process and criteria :

macy's price adjsutment

In-Store Purchase:

  • Visit the store with the original invoice and product.
  • They will cross-check the invoice price.
  • After, validation they will approve the product for the price adjustment option.
  • Make sure within 10 days from the purchase day, you visit the store.
  • The price of the product you purchased should not include any promo code.
  • You can call customer service at (800)-289-6229 regarding purchase queries.

Online Purchase: 

  • If you purchase any product online, the First step is to visit the official website.
  • The second step is to send mail to [email protected]
  • Make sure you submit your request within 10 days of purchase, not from the day you received the product.
  • No promo code should be applied while purchasing.
  • They will respond within 48 hours.
  • Details like name, address, purchase details, should be included in your mail.
  • You can also fill price adjustment form to avail the benefit of this option.

Macy’s Price Adjustment Exclusion: 

macy's price match exceptions

As we all know, Macy’s price match policy doesn’t exist. but there are some exceptions on products eligible for Macy’s Price adjustment policy also. Go through the following points to get a clear understanding for future references:-

  • Macy’s store price and online price operates separately, so it does not always offer the same prices.
  • You will not be able to get an online discount offer to get a price adjustment for the product you bought from the store.
  • Charges like free shipping or any reward points available online, that doesn’t count in-store purchases.
  • However, prices based on purchase coupons, discount offers available online, don’t apply in case of store adjustment and vice-versa.
  • As you know store and online prices operate differently, so you cannot claim price adjustment in-store for products you purchased online.

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Ways To Save Money at Macy’s

When you are in a hurry, you just pick up things and buy them. If you are aware of a few things, you can make your shopping experience better. You can save money through Macy’s price adjustment. Although there are a few other things to keep an eye on:

  • Macy’s have a very easy return policy for their customers, so you can save your money when you have made an unsatisfactory purchase.
  • You can also sign up for Macy’s credit card. You can then save money through discounts, cashback, and free shipping.
  • In between years, you will find discounted gift cards, this can also help you save money.
  • Macy’s comes up with one-day sales and it could be a great way to purchase at discounted rates.
  • Another great way is to join “thanks for sharing”. This program lets you save 10% in form of gift cards during the holiday season.

These tips can come in handy to save money at Macy’s. You can save a lot more than you currently do if you are strategical about it.

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Frequently Asked Questions

1. Can I Adjust Price at Macy's After 10 Days?

No, you will not be eligible for a price adjustment if 10 days have been passed since your purchase.

2. Does Macy's price match?

No, Macy’s do not price match on in-store or online purchases. Although you can price adjust with Macy’s.

3. Will Macy adjust price if purchase was made with a coupon?

No, if you used a coupon to purchase your product then you won’t be eligible for price adjustment.

4. Does Macy's price adjust on in-store and online purchases both?

Yes, you can save money with the price adjustment process on both purchases from Macy’s.


Here, we sum up the article which covers major key points about Macy’s Price Match policy and other related information. Hopefully, it will help you with future purchasing. Next time, without any doubt you will easily be able to opt for a price matching policy. Additionally, you can know more about Macy’s and its product offerings. If you have any queries, then feel free to ask in our comment section which is given below. You can also check our other brands like JCPenney and Sears with a similar price match policy.

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