Lenovo Price Match In-store and Online Exceptions, Process, and Other Details Updated

Lenovo always offers the best deals to the customers. There are many advantages that customers can take including, Lenovo Price Match Policy. In today’s article, we have covered all the information related to the price match policy. Just read the article from beginning to end and save your money. Let’s begin

Does Lenovo Price Match?

Many consumers ask this question. As per Lenovo Price Match Policy, Yes. They do price match with selected online retailers. The customer will have 30 days to match the price. Lenovo compares its products with those of other brands to offer its customers the best deal possible.

The Lenovo brand produces laptops, desktops, and other products for work, home, and gaming purposes. Price matching is a complex process that takes into account several factors. Several factors contribute to the price of a product, for example, the operating system, memory, graphics, etc.

Lenovo Store

Lenovo Price Match
Price Match/Adjustment Period30 Days
Match Local Competitor’s In-store PriceNo
Match Local Competitor’s Online PriceYes
Contact Number1-855-253-6686
Official Website LinkLenovo
Where can I do a Price Match?Contact customer care.
Visit the nearest outlet store.

How Does it Work?

They allow 30-days to match the price for all products bought from their site. To receive a refund, you must provide the invoice and the product in good condition. If the product you received turns out to be defective or incorrect then you are eligible for a full refund. An exchange can only take place if the product is on hand. Follow these steps to avail of the full price guarantee.

  • Locate the nearby store.
  • You must request a return within 30 days from the purchase date.
  • There is a 14-day refund or return policy if you purchase from a store.
  • They will give you the refund only for a damaged or wrong product delivered.
  • If a lower price is offered for a similar product.
  • This process does not qualify for a software guarantee.

Lenovo Eligible Competitors

There are certain companies that are in direct competition with Lenovo and they would not want to lose their customers to them. Hence they have created a list of competitors whom they will consider while they price match for customers.

Eligible Competitors

Price Match Criteria for Lenovo

Lenovo Price Match Policy takes place when you find the same product at a low price. You can compare a Lenovo product with those of its competitors. Online retailers compare the price of products with those of their competitors since most sales take place on the web. To determine which product is financially feasible, you need to consider the following factors. Consider these points before matching your product’s price with that of your competition:

Lenovo Price Match Conditions - Laptop Specs

  • According to their price match policy, you can request a refund for a single product.
  • Specifications must be the same for the products you compare.
  • Pricing policies differ between countries.
  • Specifications must be the same.

Products Purchased Online

As per Lenovo Price Match Policy, Lenovo offers a 30-day return and refund policy for online purchases. Any defective or incorrectly delivered products are eligible for a full refund. Refunds are only granted for products in good condition. If the item is in stock, an exchange is possible. A 15% restocking fee (shipping + restocking) will be applied if you choose to return your purchased item.

Products Purchased In-store

Returns are permitted for 14 days in the store. The Lenovo Price Match Policy says that the product must be in its original condition to qualify for a refund. To match a price, an item must have the same specification. Software products do not have any guarantees. Price matching involves the product being in stock with a competitor.

Note – You can contact Lenovo’s team online or at 1-800-426-7378 if you have any problems.

Exceptions of Lenovo Price Match Policy


The price matching and price guarantee policies of Lenovo will only apply to certain situations that warrant these approaches. As per the Lenovo Price Match Policy, here are a few exceptions to the price criterion.

  • Product purchased during the time of sale.
  • Product purchased by using any coupon.
  • On second-hand items.
  • Products which are brought from “third party”.
  • There is no price matching on gift vouchers.

Does Lenovo Price Adjustment?

Another important question is: Does Lenovo Price Adjustment? Price adjustments are available from Lenovo, but they are subject to certain conditions. We will adjust the price if you find a lower price for the same product on Lenovo.com. Within 30 days of purchasing a product, you may ask for a price adjustment.

A refund or exchange can only be received if the invoice and the product are returned in the same condition they were received. The price match does, however, depend on when the product was purchased. Black Friday and Cyber Monday products are not eligible for price matching or adjustments. If purchased from another outlet besides lenovo.com, no adjustments will be provided. Depending on Lenovo’s suitability, Lenovo Price Match and Adjustment may change.

Tips To Save More In Lenovolenovo_offers

We often love to shop from Lenovo but are not aware of how we can save a few bucks. Apart from the Lenovo Price Match Policy, there are certain tips and tricks that can help you save some more money. You can collect discounted coupons and stack them to use on your next Lenovo purchase. You can save more with their free shipping policy. Additionally, you can also look for Lenovo ads before buying so that you get the best deal at that time. Lenovo introduces a new set of ads on desktops and computers every week, so you can keep a check on these weekly discounts also to save more.

Frequently Asked Questions

1. Can i do the price match online?

No, you have to visit in store to do the lenovo price match

2. Do we need proof for a low price match?

Yes, providing the proof of purchase is the first thing on the list.

3. Does Lenovo price match with HP?

Yes, HP is a competitor for lenovo price match.

4. Can i price match for 2 items together?

No, you can only avail one price match per customer at a time.

Wrap Up

Here we bring an end to our write-up on Lenovo Price Match Policy. Hope that all the information provided here is clear to you. In the comments section, please feel free to ask any questions that you may have. In the meantime, you can also learn more about Lenovo. Along with this, if you are interested, you can check out a similar price match policy adopted by best buy.

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