Joann Price Match Policy Explained with Important Details and Update [2022]

Joann is a famous American fabric & craft speciality retailer headquartered in Hudson, Ohio. Its inventory holds amazing deals on different fabrics, seasonal decors, garden & floral supplies, and many more. However, many regular buyers are still confused about whether Joann’s price matches other retailers or not. This guide covers everything related to the Joann price match policy.

Does Joann Price Match?

Yes, the Joann price match policy helps customers to match the pricing of other retailers. Both items should be identical and available in stock at both retailers. For an in-store price match, you’ll need proof of lower pricing such as – a current ad or the website’s product page.

Joann Store Inside View

Joann Price Match
Price Match/Adjustment PeriodNot Specified
Match Local Competitor’s In-store PriceYes
Match Local Competitor’s Online PriceYes
Where can I do a Price Match?In-store and Online
Contact Number330-735-6576
Official Website LinkJoann

Requirements For Competitor’s Ad.

  • The competitor’s ad should be valid/active at the time of price matching.
  • It should specify the exact model number & price of the item.
  • The ad has a typographical error.
  • It shouldn’t be a screenshot of an advertisement or receipt.

Criteria For Joann Price Match

For a successful price match at Joann, customers should be aware of the following conditions.

  • Firstly, both items should be similar in terms of name, colour, size, weight, quantity, and model number.
  • The item should be available in stock, both at Joann & the competitor.
  • For deal website offers, Joann will first verify the price on the retailer’s official website.
  • The retailer may also set limitations on quantities of price matches per customer or per item.

Can Joann Deny a Price Match Request?

Once you put up a request, Joann’s customer support team may choose to verify the competitor’s identical item, its pricing and its availability. If they are unable to confirm the lower price or your request doesn’t meet the Joann price match policy, they may decline your request.

Who Does Joann Price Match with?

Joann.com & their local stores will price match the following select online competitors. Along with this, Joann stores also match lower pricing on Joann.com & other brick-and-mortar retailers.

Eligible Competitors
  
Amazon
Walmart.com
Target.com
Lowes.com
Michaels.com
Hobbylobby.com
Homedepot.com

Staples.com
Dollargeneral.com
Officedepot.com
Partycity.com
Cricut.com
Familydollar.com

Can I Match Online Prices with In-store?

Yes, if you see an item at a lower price on Joann.com while purchasing at their store, the store will match that price upon your request.

How Can I Price Match at Joann?

Now that you know the criteria for the price match, simply follow the below steps to request a price match online or in-store.

In-store Process

Joann in-store price match

Simply go to their store with proof of a competitor’s lower price. This can be a printed ad or its digital version on your smartphone. You can also directly show them a competitor’s online prices on the website. Once their store associate verifies the ad and pricing of the product, they will match the price for you.

Note – Joann stores in Alaska do not price match with any competing retailers.

Online Process

While purchasing from Joann.com, follow these simple steps to match the lower prices of its select online retailers.

  • Drop an email at [email protected] with the item number and link to the competitor’s website.

Can I Price Match After a Purchase?

Yes, although the retailer doesn’t mention any eligible deadline, Joann.com does price match after the purchase. You may simply contact their customer care via email or directly call 330-735-6576. Give them your order number and direct them to the competitor’s website with lower pricing.

What Joann Won’t Price Match?

Joann BOGO sale

Just like any other policy, the Joann price match policy also excludes some categories of items from price matching. The following items are not eligible for a price match.

  • JOANN+ pricing and bulk orders from the retailer.
  • Competitor’s online exclusive offers or welcome offers the displays after login.
  • Other retailers’ closeout, liquidation & clearance prices.
  • Special buy, bundle offers & BOGO offers
  • Items that require membership fees, doorbusters & reward club offers.
  • Deals on damaged, used & open package items.
  • Prices of refurbished or pre-owned items.
  • Any marketplace prices from third-party sellers.

Does Joann Offer Price Adjustment?

A price adjustment would help you get a partial refund when Joann store/website reduces the price of an item right after your purchase. However, the retailer doesn’t have an official statement on adjusting the sale price after your purchase. Although, it does price match, other retailers, after the purchase.

Your best bet is to contact their customer support and ask for a price adjustment. You may have to give them your order number and product link on joann.com.

Money-Saving Tips At Joann

Besides using the Joann price match policy to your advantage, there are a few other ways you can save some bucks for a JOANN store or online orders. Here are some tips.

Joanne Rewards

  • Sign up for their text & email coupons. Joann sends amazing coupon discounts and you can use more than one coupon per transaction. For instance, you can use a 40% off on eligible items along with a 5$ off coupon.
  • Use their mobile app for the purchase. Joann’s app offers exclusive coupons and weekly ads for attractive offers. You’ll be aware of any ongoing discounts that can benefit you.
  • All departments at Joann’s has a clearance section. You must check out these deals to get useful products at cheaper rates.
  • Buy patterns during sale only. Patterns that sell for around $20 can easily drop to $2 per piece during the sale. Patterns can go on sale for about 3 days or the whole week sometimes.
  • Joann’s also accepts coupons from other retailers like Hancock Fabrics, Aaron Brothers, Michael’s, and Hobby Lobby.
  • High school & college students can get a 10% off student discount and 2 coupons for every purchase.

Frequently Asked Questions

1. Can I Add Coupon Discounts while Price Matching?

No, you may either price match with a competitor's lower price or use your coupon code for a discount. Both can't be done at the same time. You cannot use coupons with price matches.

2. How can I price match overcall?

You will have to simply direct them to the competitor's website and show them the lower price, give a call at 330-735-6576

3. Does Joann Issue Rein Checks for Out of Stock Items?

No. Joann does not issue rainchecks or special orders if a competitor's lower-priced item is out of stock at JOANN stores or joann.com. Price match is only possible if the competitor's offer lasts until the product is back in stock.

4. Can I price match after purchase?

Yes, you can price match after your purchase as well and we would recommend to price match as soon as possible.

Conclusion

Joann is many people’s go-to spot for fabrics, crafts & decor items, and with the Joann price match policy, you can match the pricing of major online retailers like Amazon, Walmart, Hobby Lobby, etc. Their retail stores also match local brick-and-mortar store prices as long as you have proof of lower pricing.

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